Lessons We Can Learn From Marie Kondo

If you’ve been hearing the buzz about “sparking joy” then you might have heard about the Netflix series, Tidying Up with Marie Kondo. Marie is the founder of the KonMari method, a decluttering method that teaches if you properly simplify and organize your home once, you'll never have to do it again. Wait, did she…

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2019 Hawthorne Leadership Conference Recap

This year, we at Hawthorne Residential Partners, are “Celebrating 10 years of Living It!” And, with that theme as our backdrop, our leaders gathered at the Wild Dunes Resort in Charleston, SC for Hawthorne’s 2019 Leadership Conference. Community Managers and Resident Services Supervisors from over 130 communities in 59 cities joined our Corporate and Regional…

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2018 Elite 1% ORA Award Winners

We are so proud of our communities who have earned recognition in the Elite 1% J Turner Research ORA Rankings. Each community's Online Reputation Assessment is calculated by J Turner Research every year. J Turner consistently monitors for Online Reputation across 19+ review sites as well as internet listing services. What makes this so significant, is…

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Customer Service Today – People versus Machines

When we think of customer service, we usually think of the people working at a business serving us. But with self-service on the rise from Amazon Go to Kroger’s new Scan, Bag, and Go –Machines are serving us now more than ever. Is customer service shifting away from people-centered to machine-centered? You can find self-service…

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Live It and Live Here: Chattanooga, Tennessee

Chattanooga is a sparkling jewel on the banks of the Tennessee River and is home to five Hawthorne apartment communities. It's known for such legendary attractions like Lookout Mountain and the Chattanooga Choo Choo, but there's so much more that Chattanooga has to offer its residents. It's also home to a spectacular downtown riverfront area…

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Let’s Stay Home – We have a winner!

From at-home fitness, baking, crafting and more, Hawthorne finds our communities home to so many unique and talented residents. This year, Hawthorne invited each of our residents to share their unique way of “Staying Home” in their community during the Let’s Stay Home Contest. Throughout the duration of this contest, we heard stories of unique…

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A Day in the Life of Property Management

Whether it’s providing outstanding customer service to our residents, leasing apartments, or completing service requests, our Hawthorne management teams touch every aspect of a community. It can be very challenging, but also a very rewarding, profession. These phenomenal teams juggle how they can make a difference in day-to-day operations while also handling unexpected issues that…

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Live it and Live Here: Asheville, NC

If you are a foodie, outdoor adventure enthusiast, brewery hopper, admirer of the finer arts, or just a person looking for place that has good vibes: Welcome to Asheville, North Carolina!  Asheville is nestled in the beautiful Blue Ridge Mountains and is a true gem of the South and here are just a few reasons…

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HRP Red Nose Day

Red Nose Day brings people together to have fun, raise money and change the lives of kids who need our help the most. Every year, thousands of people across the US buy Red Noses to raise money and funds to help children in need. In just 3 years the Red Nose movement has raised 100…

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